FreshEssays Overview: to trust or not to trust

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Summary - 2.7/5

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College writing assignments are outstanding teaching means. Looking back at our college years, we understand this. Still, when we were students, we had so many challenges that doing the next essay or another research paper seemed killing. It was, and it is a general problem of all students of all academic levels. This problem explains the educational writing services rise.

FreshEssays.com is a company established in 2010. These ten years on the market made it both loyal clients and dissatisfied users. The feedback you find on the Web are mixed, and it is problematic to judge whether this service is any good. To help you, we’ve made this FreshEssays review. Read it, as we’ve done our best to cover all the essential things.

Prices and discounts

FreshEssays.com compares favorably with other similar companies by prices. The minimum rate per page is $10 (the high school level). The college-level starts from $13/page. There are four academic levels: "university" and "Ph. D." complete this choice.

You should pay attention to the criteria making the final price. First, there are the standard calculations where the price depends on the academic level, the deadline, and the number of pages. However, it is for the “Basic” writing level. The company describes it as “plain English without complex grammar or vocabulary.” The level matches the foreign students. If you are one, you can get the lowest rates. If you need the writing level of the native student, be ready to pay 30% or 55% more.

This condition made many users wonder: is FreshEssays cheating with such a policy? We find it somewhat misleading, as the lowest rate should stand for the appropriate quality level. Other writing services charge extra for the top-class writers' works. Here, you have to pay more if you simply need something higher than bad.

However, during the ordering process, you can get an explanation of each type of work and optional services. We find it very useful and proving that the company cares about its customers. However, such an essential function as editing is separate, and it costs approximately 60% of the "writing from scratch" job.

As for the discounts, the 5% FreshEssays discount is available for the first order. You can get it with the promo code. After that, you get a one-time 5% discount if your order price exceeds $500. The 10% one-time discount comes for the orders with the rate exceeding $1000.

The writing quality

No one would argue that the authors' qualifications are the most critical factors for every writing service. Unfortunately, customers are unanimous in their evaluation. Is FreshEssays a scam? The company sells papers and claims that they provide excellent quality. However, the quality is mediocre—many past customers complain about getting documents that were swarmed with errors.

They state they cooperate with more than 700 writers, most of whom possess degrees and, of course, are ENL. The papers you get, though, rarely demonstrate the ENL level. It is much more likely that the company outsources the tasks to some ESL writers without proper writing skills.

One more problem is the FreshEssays plagiarism claim. Disappointed customers even attach screens of their works to the complaints. They state that they receive slightly paraphrased texts from public sources like Wikipedia. It is not acceptable in any college.

The payment process and means

The payment methods include credit and debit cards issued by Visa, MasterCard, and Discover. Also, they accept PayPal transfers. 

Other guarantees

The standard FreshEssays guarantees deal with the customer protection and refunds: 

  • Payment data protection
  • Confidentiality
  • Money-back-guarantee

How to Make an Order?

To place an order, you need to use the standard ordering form. There, you provide the details about the paper and optional services (if there are any you need). The price formation is transparent, so you can watch how much you are going to pay.

Note that any user should register an account first. Unlike other services that create user accounts automatically, FreshEssays.com demands that you register it yourself.

Online Reputation

The leading online feedback collectors demonstrate mixed reviews. Moreover, they are polarized. The number of positive and negative feedbacks are almost equal. It looks like success depends on luck.

There is one more worrying factor. When students provide samples of bad quality papers they receive from this company, the FreshEssays representatives don't deny failing the work. Thus, people complaining about the poor quality of documents have reasons.

Pros and Cons of FreshEssays

This FreshEssays review had a goal to define whether the service is good or bad. What we can claim for sure is that there are some pluses, but the drawbacks are much more significant.

Pros: 

  • Transparency and flexibility of pricing
  • Affordable rates
  • Meeting deadlines

Cons: 

  • Weak writing quality
  • It’s problematic to get the refund
  • Complaints about plagiarism
  • Writers are ESL without the proper knowledge and qualifications

The final verdict

The FreshEssays writing service is not worth your time and money. Despite having attractive prices, they fail to provide you with decent papers' quality. Many dissatisfied users state that they had to turn to other agencies to save their assignments and reputations. It’s better to address some respectful companies at once.

FAQ: more data for your consideration

This company does not charge you more than it calculates. The price formation process is transparent, so you can track all price changes at once. On the other hand, they don’t show precise break-down of the price elements, so you have to calculate them yourself. It might not be cheating, but it is misleading.

The money-back policy of this company provides the following refund conditions:
• A 100% refund is issued in case of a double charge or other technical failures. In this case, you need to report the problem immediately to the customer support managers. Also, you are eligible for a 100% refund if it fails to find an author to do your paper or fail to deliver it.
• A 70% refund is issued if you demand the money back soon after the author starts working on the order. The policy states that the author should get compensation for that part of the work already done.
• A 50% refund is issued if the company can't provide you an author for revisions, or the revised paper comes late.  

This writing group delivers the following services:

• Academic writing stands for the most popular college writing assignments;
• Business writing includes personal statements, admission essays, resume, and cover letters;
• Editing and proofreading are separate services that are charged extra.  

The company stands that they have a plagiarism checker of their own. They use it to check their authors’ works. You can request the report for $9.99 if your order is of the “basic” level. If you choose more advanced (and more expensive) writing levels, the company provides the plagiarism report for free.
However, we can't say anything about the report quality. Many customers complain about plagiarism in their ordered papers. The custom online checker they use might not be the one that college professors use.
Note also that the company claims the "acceptable plagiarism level" of their papers as 10% and less. You can get a partial refund if the piece you get exceeds this level. In that case, you'll need to provide your own plagiarism report. A 100% refund won't happen. 

Yes, you may not worry about legal status. It is legit to purchase ready papers from this group. They come as "examples" for you to use in your work and researches.

If you mean your payment details, it is safe. The site is under protection, and the company representatives claim that they don't store your card details. Thus, they are not a scam – they can't charge your card themselves. As for confidentiality guarantees, the team cares about both the customers' and employees' anonymity. There weren't any data leaks or similar complaints.

You can have three revisions free of charge for 7 days since the order delivery. If your paper exceeds 20 pages in size, the free revision period is 14 days since the initial shipment. To apply for a revision, you need to submit the work with the "Send for revision" button. Note that you need to provide detailed instructions on what the authors should alter in the paper. Also, you have to specify the deadline for that revision. If you don't state the timeframe, you won't be able to claim the late delivery of the revised paper.
One more thing essential is that if you send the paper for revision, you lose the possibility to demand a 100% refund. Applying for revision means that you accept the paper and only want some changes in it. Thus, you can't claim the inappropriate quality or mismatching your initial requirements. 

If you receive promo emails and SMS from this company and want to stop them, you have to contact the customer support managers. After your direct request, they cancel sending you promo materials. There are no “unsubscribe” links in the emails.

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